Cancel Your Service? Answer 20 Questions First!
Source: smithonvoip.com
Pal Tom Keating had a whale of a time trying to cancel his Vonage VoIP service. Make sure you read and listen to the conversation.
Last 20 posts tagged "VoIP Commentary"
Where’s VoIP Going? A Look At VoIP Industry Trends
Source: blog.voipsupply.com
Where is the VoIP industry going?
Of late, it is the question I field most often.
I am not sure if it is because as the market mature, seeing what’s next is increasingly important, or if it…
Published on April 13th, 2008
under VoIP Commentary
I Saw A Lot, But I Missed A Lot at VON
Source: smithonvoip.com
I’m now back in the saddle (so to speak) after a less than pleasant red-eye home from the VON show and I realized that I didn’t get the chance to meet with any of the folks that I actually…
Published on March 20th, 2008
under VoIP Commentary
VoIP Keeps On Getting Easier
Source: smithonvoip.com
After walking the floor at VON I am left with one thought:
VoIP keeps getting easier and easier for the end user.
phone systems, network management software, bandwidth, business voice lines…a…
Published on March 18th, 2008
under VoIP Commentary
What Good Are Subscribers If You Have No Revenues
Source: smithonvoip.com
For those of you who are regular followers, you might have noticed that I have not been posting much of late and that when I do it is usually thoughts about events that happened days or weeks…
Published on March 4th, 2008
under VoIP Commentary
PCI Card Vendors Put Down Their Guns…
Source: smithonvoip.com
Even though they always seem to be nipping at one another’s heels, at a recent FreePBX.org open source telephony training session, representatives from Digium, Sangoma and Rhino Equipment put…
Published on March 4th, 2008
under VoIP Commentary
VoIP Phone System Sales Are Booming!
Source: smithonvoip.com
What a difference a year makes.
Last year at this time of the year, I was lucky to see one or two 200+ seat phone system deals a month come across my desk. Now they are flowing in once or twic…
Published on February 14th, 2008
under VoIP Commentary
Ribbit VS Lypp Comparison - Is It Fair?
Source: smithonvoip.com
There is quite the discussion arising over Andy Abramson’s comments on a Ribbit Vs Lypp API comparison post that was authored by Erik Lagerway, Lypp’s CEO and Founder.
Let me preface my thoughts…
Published on January 29th, 2008
under VoIP Commentary
No One Wants SIP Trunking
Source: smithonvoip.com
Why do service providers and the industry at large insist on calling a phone line delivered over an IP network a “SIP Trunk”?
Customers do not want SIP trunks, they want business phone lines…
Published on January 23rd, 2008
under VoIP Commentary
iPod Vending Machines
Source: smithonvoip.com
I know that Buffalo is not exactly the epic center for technology, but while walking through the Atlanta airport yesterday, I saw something that I had never seen before: an iPod vending machin…
Published on January 23rd, 2008
under VoIP Commentary
Why Vonage Stopped Selling WiFi Phones
Source: smithonvoip.com
Russell Shaw asked, in a post tonight, why has Vonage stopped selling WiFi Phones.
Russell, I have the answer:
They suck.
It is not really the WiFi phone, or the manufacturers behind them, it…
Published on January 21st, 2008
under VoIP Commentary
The Phone Call is Dead
Source: smithonvoip.com
Well, maybe it is not completely dead, but it is dying.
For decades, the phone call has been the ideal way to keep in touch with family, friends and business associates. It was ideal becaus…
Published on January 20th, 2008
under VoIP Commentary
One More Reason Pure VoIP is Not The Way to Go
Source: smithonvoip.com
I do not really get a lot of sleep.
Most nights, I am lucky if I get six hours. So, imagine the cob webs I have this morning after being awoken this morning at about 4:30am (two hours after I…
Published on January 9th, 2008
under VoIP Commentary
Asterisk As Plumbing
Source: smithonvoip.com
One of the interesting thoughts that pal Ken Camp came up with last year was that of VoIP as plumbing. That is VoIP is merely a delivery system for applications (albeit an important piece of…
Published on January 8th, 2008
under VoIP Commentary
Why Don’t Web-Browsers Come Standard With VoIP?
Source: smithonvoip.com
I should probably be ashamed to admit this, but for the longest time I thought of and wanted VoIP to merely be a low cost replacement to traditional VoIP.
As sales professional I found that when…
Published on January 7th, 2008
under VoIP Commentary
Thoughts and Opinions concerning Microsoft OCS 2007
Source: blog.voipsupply.com
I recently posed a question to a wide range of colleagues, most of whom work work within the telephony industry. I asked…”What are your thoughts regarding the industry impact of Microsoft…
Published on October 26th, 2007
under VoIP Commentary
Maybe I Spoke Too Soon About Vonage
Source: smithonvoip.com
Does Vonage Really Love You, The Customer?
A few weeks ago I wrote about a post entitled, “We All Owe Vonage a Thanks“. In it I praised the batter pure-play for all that they hav…
Published on October 24th, 2007
under VoIP Commentary
Is Paetec’s Purchase of Allworx A Positive Sign or a Negative One?
Source: smithonvoip.com
IP Phone System Consolidation Continues
Right down the road from VoIP Supply, news broke last week that CLEC Paetec has purchased IP PBX provider Allworx. According to the release, Paetec picked…
Published on October 16th, 2007
under VoIP Commentary
We All Owe Vonage A Thanks
Source: smithonvoip.com
I have been thinking a lot lately about the torch that Vonage carried for the VoIP industry and how much of what they did that has landed them in so much financial trouble (marketing and advertising)…
Published on October 10th, 2007
under VoIP Commentary
At Least Vonage’s Commercials Were Funny
Source: smithonvoip.com
Ooma Won’t Win Many Over With Commercials Like This
Ooma, the sort-of-VoIP start-up that allows users to make FREE phone calls has released what I consider to be one of the worse representations…
Published on September 20th, 2007
under VoIP Commentary
More VoIP Providers Will Die In The Next Year
Source: smithonvoip.com
Packet 8 CEO Alluded’s To More Industry Doom and Gloom
With VoIP subscriber growth set to slow over the next four years and the recent exposure of the weakness of the pure-play business mod…
Published on September 14th, 2007
under VoIP Commentary
