Just when I was getting used to the nice Indian support rep…
Source: saunderslog.com
In a fascinating development, the Indian VoIP market (which was deregulated in 2002) now seems to be closing ranks again. Call center operators. among others. will have to publish the names of the companies they do business with, and a wide ranging list of offshore operators like Skype and Vonage are banned.
Om Malik writes: “For a country which views itself as part of Planet Technology, its government is failing to take into account the changing telecom and technology environment.” Tom Evslin goes further in his piece titled India Shoots Self in Foot, noting that you can’t do business with offshore factories that you can’t call. The India Times has more detail also.
Short sighted, indeed.
