CallButler Phone System from Telephony2

Source: solokay.blogspot.com

CallButler ( www.CallButler.com/ ) is an easy-to-install, easy-to-use IP-telephony solution specifically designed for the small office/home office ( SOHO ) market. CallButler allows small businesses to quickly and affordably implement a feature-rich telephone system that rivals or exceeds those available in large business hardware (PBX) systems or via telephone company business offerings, at a fraction of the cost.,

CallButler’s hallmark feature is its ease of use. Through a well-conceived management application interface, including a visual call-flow feature that assists users in setting up their systems to suit their own specific needs, CallButler allows small businesses to implement a leading-edge phone system in minutes, without the need for any training or consultants.

CallButler is priced to be easily affordable for even the smallest companies. CallButler users pay a low, one-time license fee rather than recurring monthly payments with hidden charges or systems costing thousands of dollars.

As part of the product launch, Telephony2 is offering special limited time pricing of $199.95 for its flagship CallButler Unlimited product. Telephony2 offers the Skype version of CallButler for $29.95. In addition, the system can easily be expanded to accommodate growth in users’ business needs.

Since being introduced in beta phase in September 2006, CallButler has been downloaded and quickly put to use by nearly 5,000 small businesses, home offices, start-ups and entrepreneurs.

“It’s truly gratifying that CallButler has received such wide acceptance in only its first few months,” said Telephony2 CEO Jim Heising . “We received great ideas and feedback from our beta community and love hearing about customers who are saving thousands of dollars every year, while improving productivity and customer service . This fuels our commitment to delivering powerful small business telephony solutions that deliver almost immediate ROI.”

Within 10 minutes of downloading CallButler, small businesses can:

  • * Auto-Attendant – Get a local or toll-free number and begin answering incoming calls with pre-recorded menus and information.
  • * Multi-Lingual Call Prompts - Support callers in multiple languages with multi-lingual prompts and messages.
  • * Call Personalization - Customize the caller experience based on Caller ID, area code or telephone number. For example, route all callers in a certain area code a specific sales associate.
  • Call Transfer - Automatically transfer callers to any telephone, fax or mobile number.
  • Dial-By-Name - Find employees’ extensions by keying in their last name.
  • Music on Hold - Play any MP3 or sound file for callers on hold.
  • Extensions - Define extensions for employees.
  • Voicemail - Record and play back caller voicemails.
  • Voicemail to Email - Have copies of voicemails delivered by Email.
  • Find Me / Follow Me - When a caller is transferred to an extension, CallButler automatically looks for the person at that extension at multiple numbers, such as office, mobile, home, etc.
  • Extension Hours – Define hours when they want CallButler to find them at each number.
  • Call Screening – Hear the names of persons being transferred and decide if they want to take the calls or send them to voicemail.
  • Appointment Reminder Calls - Have CallButler call them to remind of upcoming appointments.
  • Microsoft Outlook Integration - Listen to voicemail and manage extensions, all from within Microsoft Outlook.
  • Customization and Scripting - Complete scripting language is designed to allow CallButler to be customized to specific needs.
  • Database and Application Integration - Integrate custom scripts with databases and other applications.

Heising noted that even companies that have already invested in a PBX system can use CallButler to quickly upgrade their systems with powerful new features. Telephony2 is now working on enhancements such as auto-dialing, conferencing and call center capabilities for CallButler that will plug into the Telephony2 voiceware platform.

Published on July 26th, 2007 under , ,


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