Of course customers want interoperability!
Source: saunderslog.com
Dan York says he wants interoperability between Skype and other VoIP networks. Who wouldn’t, right? Apparently not too many of us. According to Skype, the reason they haven’t done this is because "customers aren’t asking for it".
I’m calling them out on this one. I’m betting that they haven’t actually asked customers. You see, here’s the dirty secret that all corporate spokespeople use. When asked these kinds of questions, they all answer "customers haven’t asked us for it", because it’s a safe answer. It’s unassailable, in fact. "Hey, we’d build it if people were asking for it, but they’re not, so why should we spend the money!"
Customers won’t necessarily ask for it, but if you build it, Skype, they will use it. Moreover, by opening the network a teensy bit, Skype would advance the cause for VoIP globally and that would benefit you and everyone else. I’m sure you’ve heard the old saying that a rising tide floats all boats…
