A New Set of features to be Added to Qwest’s OneFlex VoIP product suite
Source: solokay.blogspot.com
Qwest is a company that provides voice, video and data services across the US and the world. In 2004, Qwest introduced OneFlex, a business VoIP service. It has just added a set of new features to its OneFlex VoIP product suite. Among the features is an application that will allow users compress their voice calls to free up more bandwidth for data transmissions.
With the compression feature, users can double or triple the amount of paths they have that is solely for VoIP. The nice part about this, is that its cost free for OneFlex customers. It also allows for work in the sense that employees can set up dedicated VoIP lines in hotels and home offices that act as extensions to office lines. A lot of companies can now save money by putting voice services over the company’s T1 line.
Even though users can now compress their voice traffic to get more use out of their bandwidth, they still have to pay more if they want to buy additional phone lines. The only users that can take advantage of the compression features are those with up-to-date compression-capable equipment. Those who don’t have compression-capable equipment will have to upgrade.
Another distinct feature is an "escape to operator" feature. It allows inbound callers access to an operator from their voice mail. There are also Sub Office Administrator Portals that allows office administrators to outsource office management functions to employees at different office locations.
