Source: blog.voipsupply.com

We received some information from Polycom this week about some software updates and a new productivity application suite. These can definitely help all you Polycom lovers out there, and VoIP Insider is happy to spread the word.

An updated software release, SIP 3.0.1, is available from the Polycom Resource Center. This is a maintenance patch release and includes improvements related to issues that have been uncovered in the field. The Release Notes are available from the Polycom Support website.

An updated software release, SIP 2.1.3, is also available from the Polycom Resource Center. This is also a maintenance patch release and also includes improvements related to issues that have been uncovered in the field. This release is intended for customers that have SoundPoint IP 300 or 500 phones deployed as these are not supported on the SIP 2.2.x or SIP 3.0.x releases. The Release Notes are available from the Polycom Support website.

The Polycom Productivity Suite will be shipping around April 2. The Productivity Suite is a set of five productivity applications designed to enhance a user’s overall productivity and improve their user experience when using Polycom’s SoundPoint IP and SoundStation IP phones. The applications include:

•Corporate Directory Access, which eliminates directory duplication through integration of the phone with any LDAP compliant corporate directory system (this includes support for Microsoft’s Active Directory)

•Local Call Recording, which allows any active calls to be instantly recorded using any standard USB flash drive

•Visual Conference Management, allowing a user to locally conference in 3 additional participants into a 4-way local conference call, which can be completely managed via an intuitive visual menu

•Voice Quality Monitoring, providing the IT community with a way monitor call quality in real time and proactively detect voice quality monitoring issues

•Third Party Call Control, allowing a third party application to control the phone as well as to obtain presence information from the phone

More information on the Productivity Suite can be found at Applications for SoundPoint IP Phones page at the Polycom website.