Packet8 Has Call Queuing Now
Source: www.voip-news.com
Small businesses using Packet8 from 8×8 have a new tool to make them seem larger: call queuing. The function has been added to Packet8 Virtual Office small business phone service. The feature allows businesses to receive more incoming calls at once by slotting them into a queue, rather than sending them to voicemail when the line is in use. It’s ideal for many business areas including sales, technical support, and customer service.
“Gone are the days when small businesses had to settle for simplified, scaled down communications services because their budgets could not accommodate the cost of high end business telecommunications solutions,” said Huw Rees, 8×8 Vice President of Marketing & Sales. “With Packet8 Virtual Office, even the smallest business can afford to utilize features like call queuing to help them appear more professional and polished while boosting their potential for long term growth and success.”
Packet8 Virtual Office is touted as an affordable and simple to use IP-PBX. Prices start at $49.99 per extension per month.
